How we handle your information - because trust matters
Look, we get it - privacy policies are usually boring as hell. But since we're lawyers who deal with corporate compliance daily, we figured we'd make ours actually readable and, dare we say, honest.
Here's the deal: Dreadvale Empire Legal takes your privacy seriously. We're not just saying that because PIPEDA makes us - we genuinely care about keeping your information secure. After all, you're trusting us with your business matters, and that trust starts with transparency about how we handle your data.
When you reach out or work with us, we'll typically collect:
Our website grabs some technical info when you visit:
Nothing creepy here - just standard analytics to improve our site and services.
We're not gonna beat around the bush - here's exactly what we do with your data:
This is the big one. We use your info to actually do our jobs - drafting contracts, handling litigation, advising on M&A deals, managing corporate governance matters. Pretty much everything you're paying us for.
We also use it to communicate with you about your matters, send updates, and coordinate meetings. Can't represent you effectively if we can't reach you, right?
Billing, invoicing, payment processing - the not-so-fun but necessary stuff. We also maintain client records for conflict checks and professional responsibility requirements.
And yeah, we keep track of our interactions to provide better service and maintain accurate files. It's part of being a properly-run law firm.
We analyze how clients interact with our services to figure out what's working and what needs improvement. This helps us refine our processes, develop new service offerings, and generally become better at what we do.
Sometimes we're legally required to keep certain records or disclose information. Think tax compliance, regulatory audits, court orders, that sort of thing. We don't like it any more than you do, but we've gotta follow the rules.
Look, cyber security isn't just a checkbox for us - it's essential. We deal with sensitive corporate information daily, so we've invested in proper protection:
That said, let's be real - no system is 100% bulletproof. We do everything reasonably possible to protect your data, but we can't guarantee absolute security. If we ever experience a breach that affects your information, we'll notify you promptly and take immediate steps to address it.
We don't keep stuff forever just because we can. Our retention practices are guided by:
When it's time to dispose of data, we do it securely - shredding physical documents and permanently deleting digital files. No half-measures here.
Under Canadian privacy law (specifically PIPEDA and provincial regulations), you've got some important rights:
You can request a copy of the personal information we hold about you. We'll provide it within 30 days, subject to any legal restrictions (like solicitor-client privilege).
If something we have on file is wrong, let us know and we'll fix it. We want accurate records as much as you do.
For non-essential processing (like marketing communications), you can withdraw consent anytime. Just know that withdrawing consent for essential services might affect our ability to represent you.
You can request deletion of your information, subject to our legal and professional obligations to retain certain records. We'll delete what we can and explain what we can't.
If you're not happy with how we've handled your information, tell us first - we'll work to resolve it. If you're still not satisfied, you can file a complaint with the Office of the Privacy Commissioner of Canada.
To exercise any of these rights, shoot us an email at counsel@dreadvaleempire.info or call us at (416) 555-0147.
Our website might link to third-party sites or services. Once you click away from our site, their privacy policies apply - not ours. We try to only link to reputable sources, but we're not responsible for their privacy practices.
We also use some third-party tools for our practice:
All of these are carefully selected, contractually bound to maintain confidentiality, and compliant with Canadian privacy standards.
We'll send you different types of communications:
Updates about your legal matters, invoices, appointment reminders, and other essential stuff related to our representation. These are necessary for providing legal services and can't be opted out of (sorry).
Occasionally we might send newsletters, legal updates, or information about new services. These are completely optional - you can unsubscribe anytime using the link at the bottom of any marketing email.
We might ask for feedback on our services. Participation is voluntary and appreciated.
Privacy laws evolve, our practices improve, and sometimes we need to update this policy. When we make material changes, we'll:
We'd encourage you to review this policy periodically. Boring, we know, but it's good to stay informed about how your information is handled.
If you've got questions, concerns, or just want to chat about privacy stuff, we're here:
Dreadvale Empire Legal
2500 Bay Street, Suite 1800
Toronto, ON M5J 2N8
Privacy inquiries are typically handled within 2 business days. For urgent matters related to your active legal files, please call directly.
We're also available for in-person meetings if you'd prefer to discuss privacy concerns face-to-face. Just give us a call to schedule.